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DERhotel Cooperations

Contact for customers

Do you have questions concerning your booking or our offers?
Our travel experts will be surely at your service: 
Monday to Sunday:        08:00 am to 08:00 pm 
Telephone:                     +49 69 9588-5959
Fax:                                  +49 69 9588-5925 

Connection costs apply according to your telephone provider.
Or send us an e-mail: 


  1. Questions concerning a reservation
  2. Technical questions
  3. Feedback
  4. Complaints

If you have questions concerning a reservation, please keep your reservation number ready or resp. mention it in your e-mail.

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ABOUT US > Contact > for customers

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